Dan Jones, what is lean?
Lean is about a new business model that delivers far more superior performance for customers, employees, shareholders and society at large. Initially this superior performance delivers exactly what customer wants, without any problems, delays, hassles, errors and firefighting.
Very quickly it’s also freeing up the capacity to deliver a third or more value, from existing resources without additional costs.
Jim Womack about Lean Thinking
Creating more and more value with less and less. That means less time, less space, less effort, fewer errors. It’s pretty simple. It’s all Lean is. The question is how you do that?
Related: Mike Rother’s definition of Lean
Chris HOHMANN 