Goal Tree: Why must top management define the Critical Success Factors?

Top managers discovering the Goal Tree frequently ask what input they must give and how “deep” they should commit themselves, where is the point of handover to lower ranking managers? In this article I remind some basics about the Goal Tree as well as the necessity for top management to define the Critical Success Factors. … Continue reading Goal Tree: Why must top management define the Critical Success Factors?

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Standing in the Ohno circle. And then?

Ohno circle is also known as “Taiichi Ohno’s Chalk Circle”, a circle drawn on the shop floor to materialize the observation point from where to learn to observe, see, analyze and understand. The original method puts (commits?) the “disciple” in such a circle for extended time with instruction to watch and not leave the circle. … Continue reading Standing in the Ohno circle. And then?

7 questions to help you reduce projects‘ duration

On one hand, in current competitive environment, time to market and speed to respond to customers’ needs is a Critical Success Factor, often more important than sales price. On the other hand, projects templates used in companies have “grown fat” over time with an inflation of additional tasks, milestones and reviews, thus extending project's’ duration. … Continue reading 7 questions to help you reduce projects‘ duration

Do not overlook spaghetti diagrams

What is a spaghetti diagrams (chart)? A spaghetti chart or spaghetti diagram is the visual description of an actual flow, a snapshot of what a given flow really looks like, not how the procedures expect it to be. The flow depicted is the path in space (usually through a factory, an office, a building, a … Continue reading Do not overlook spaghetti diagrams

Could Six Sigma have more harmed than helped?

I started my career in the heyday of Total Quality Management (TQM) in France, beginning of the 1980’s and witnessed over the following years how the TQM trainings and deployments built a quality-aware culture in the companies and spread to everyday’s life. Over time though, other “Japanese Methods” became fashionable and the hype was on … Continue reading Could Six Sigma have more harmed than helped?