The Right Way to Solve Complex Business Problems is the title of a december 04, 2018* episode of IdeaCast, the podcast from Harvard Business Review. In this episode, Curt Nickisch (HBR) interviews Corey Phelps, a strategy professor at McGill University and author. *I’ve listened the podcast in early April 2019 The interview on podcast and … Continue reading The Right Way to Solve Complex Business Problems
This post could be a sequel of “Yeah, problem solving” in which I used Peter Senge’s quote: “Today’s problems come from yesterday’s solutions”. Quite often people we consultants meet are puzzled by a problem they can’t understand: a reliable process or machine suddenly seems out of control, steady performance dropped unexpectedly and with no apparent … Continue reading Problem solving: what was the last change?
Most people love to solve problems and feel the satisfaction of getting rid of some nasty tricky problem. It’s an outdated but still lasting belief that management is about problem solving. Problem solving turned in some cases into the managers’ and engineers’ holly mission and in some minds, the more problems the manager/engineer solves, the … Continue reading Yeah, problem solving
In this video, an excerpt of Bill Dettmer's Logical Thinking Process (LTP) training course in Paris, June 2015, Bill refines some points about LTP. First, the two first tools (Trees) of the LTP, namely the Goal Tree (GT) and Current Reality Tree (CRT) are based on facts. The others, Evaporating Cloud (EC), Future Reality Tree (FRT), … Continue reading Bill Dettmer refining some points about Logical Thinking Process
Silly things can cost a lot in terms of productivity and output. In this video interview, Philip Marris asks me about lessons learnt while helping a pharmaceutical plant to improve productivity and deliver drugs to patients faster. It is about how simple actions solve those silly small problems and bring big results at literally no cost.
5S are as well an approach, philosophy and methodology to better workplace organization, foundations for efficient and safe work, as well as insuring quality and continuous improvement. They originated in their current form* in industrial workshops in Japan, leading many people to think "this is a production thing". The following video shows a good example … Continue reading 5S in hospital
Here are 10 signs pointing to the need to consider using the Logical Thinking Process in order to help you solve your complex problems and structure your transformation plan. Don’t know what The Logical Thinking Process is? >The Logical Thinking Process in a nutshell The Logical Thinking Process is a great help if You: do … Continue reading 10 signs you need consider Logical Thinking Process
I used the opportunity to advertise the next Logical Thinking Process 6-days course (from 13th to 20th January 2016 in Paris, France) to tryout the PowToon animation app. It took me three attempts to get to this: Here is the link to more information and registration: Logical Thinking Process: Strategic Navigation and Complex Problem Solving
A coach is a person able to teach, train and advise someone, to improve skills and/or practice and to make his/her coachee reflect about achievements and how to improve from the lessons learned. It takes some experience and skill to coach others, that’s why I am not comfortable hearing the words coach or coaching that … Continue reading What coaching means to me – part two
Fishbone diagram is known by different names: Ishikawa diagram, cause-and-effect analysis or cause-and-effect diagram. Fishbone diagrams are popular on shop floors as they are easy to understand visual tools. The principle of a fishbone diagram is to list all possible causes leading to an effect (usually the problem to solve) and to sort them into … Continue reading How sound logical thinking improves fishbone diagrams