The unexpected boost to digitalization, additive manufacturing, robotics…

The COVID-19 pandemic has not been a bad thing for everything, starting with Mother Nature getting a breather from industrial and traffic pollution. A long list of technologies, items and jobs got unexpected and sudden attention likely to boost their adoption, spreading, or reconsidering. Digitalization, teleworking, laptops and printers Brick-and-mortar businesses owners still convinced that … Continue reading The unexpected boost to digitalization, additive manufacturing, robotics…

Will instant gratification survive COVID-19?

Most of people having experienced lockdown during the COVID-19 pandemic, directly or indirectly, have also most probably rediscovered the necessity of anticipation and the fading of instant gratification. Supplies that we were accustomed to get anytime or at short notice simply weren’t available anymore. No way to get out and sip your espresso in the … Continue reading Will instant gratification survive COVID-19?

Post-COVID business: don’t go chasing butterflies!

The coronavirus pandemic crisis disrupted many business and industries, caught unprepared by the consequences of a biological virus. Many business owners and leaders reacted with a sharp switch to new activities, like providing disposable face masks, disinfectant gel or more sophisticated things like respirators. Many surfed this wave for the greater general good, others more … Continue reading Post-COVID business: don’t go chasing butterflies!

Could COVID-19 have learned from Sun Tzu?

April 2020, 28th day of my lockdown here in Paris, France, because of the coronavirus COVID-19 pandemic. Reflecting on how the infection spread, I wonder if COVID-19 used Sun Tzu’s teachings? Sun Tzu is an ancient Chinese military strategist, believed to be the author of the famous military treatise “The art of war”.  For more … Continue reading Could COVID-19 have learned from Sun Tzu?

Use Learning to Engage Your Team

I’ve changed job in March 2019 and shortly after came across this Harvard Business Review Podcast posted one year earlier, titled “Use Learning to Engage Your Team”. It resonated with me as it described pretty well what I was experiencing. Maybe something you should consider too, when changing job, hiring or on-boarding newcomers. This post … Continue reading Use Learning to Engage Your Team

The tablet syndrom

This post is not about drugs nor pharmaceutical industry, the mentioned tablet is the electronic one, you know, the bigger version of a smartphone. The tablet syndrom is about the tablet as a symbol for being trendy, going digital, sometimes even believing to lead a digital transformation when handing out a load of these devices. … Continue reading The tablet syndrom

The downsides of customer satisfaction surveys

Customer satisfaction is the holy grail every company is looking for. In the desperate search to please their customers they multiply polls and inquiries in order to get the important insights first hand. Doing so, they overlook a possible serious “negative branch” * bothering the customers they so desperately want to please. *a negative branch … Continue reading The downsides of customer satisfaction surveys

Don’t do unto others what you don’t want others to do unto you

If you check the Internet for this quote, chances are that it will be attributed to Confucius. It’s variations can found in many religions and cultures (https://en.wikipedia.org/wiki/Golden_Rule) and can be easily understood as a basic code of conduct in a relationship based on reciprocal respect. Now here is an incoming (unsolicited) e-mail from an unknown … Continue reading Don’t do unto others what you don’t want others to do unto you