Why 5S’s Scrub & Shine is not (only) about cleaning

This post refers to the third S of the series of 5 from the 5S methodology and which stands for Seiso, which can be translated as ‘cleaning’ or for the sake of verbs starting with an S: Shine, Scrub, Sweep, Sanitize and the like. Once a certain state of cleanliness has been reached, any abnormality … Continue reading Why 5S’s Scrub & Shine is not (only) about cleaning

Six-day Logical Thinking Process training with Bill Dettmer

I was fortunate to attend the six-day Logical Thinking Process (LTP) training delivered by Bill Dettmer, June 2015 in Paris, France and here are some thoughts about it. Prerequisites for attending Bill’s training course Good command of English First of all, the training course and related material are delivered in English. Even if Bill takes … Continue reading Six-day Logical Thinking Process training with Bill Dettmer

So many wasted data

In many organizations people capture a lot of data and... just ignore them, wasting their potential value. The latest case, at the moment I write this post, is with an aircraft MRO company. This post echoes a previous one: Trouble with manual data capture Every aircraft undergoing MRO requires a lot of mandatory paperwork for … Continue reading So many wasted data

Trouble with manual data capture

Asking people to fill out forms in order to monitor performance, track a phenomenon or try to gather data for problem solving, too often leads to trouble when data is ultimately collected and analysed. The case is about manual data capture into paper forms and logbooks on production lines. A precious source of information for … Continue reading Trouble with manual data capture

Why Big data may supersede Six Sigma

In this post, I assume in near future correlation will be more important than causation* for decision-making, decisions will have to be made according to “incomplete, good enough” information rather than solid analyses, thus big data superseding Six Sigma. *See my post “my takeaways from Big data” on this subject In a world with increasing … Continue reading Why Big data may supersede Six Sigma

My Takeaways from Big data, the book

I got my first explanations about Big Data from experts who were my colleagues for a time. These passionate IT guys, surely very knowledgeable about their trade, were not always good about passing somewhat complex concepts in a simple manner to non-specialists. Yet they did well enough to raise my interest to know a bit … Continue reading My Takeaways from Big data, the book

Thinking Processes – Future Reality Tree

A Future Reality Tree (FRT), as the name suggests is a visualization of a desired, improved future state. It answers the question "What to change?" Or "change to what?". The Future Reality Tree is one of the Thinking Processes or Thinking Process tools. A FRT usually follows an analysis with a Current Reality Tree (CRT) … Continue reading Thinking Processes – Future Reality Tree

Start less, finish more

Four words of wisdom spoken by a manager in a department notorious for its long lists of actions (note I didn't write action plan) and promises but a lousy transformation rate. Looking closer on their usual way to solve problems or work on improvement revealed a common flaw in many organizations: the open loop. The … Continue reading Start less, finish more

Poor problem management: disregarding C customers

I see it quite often this poor problem management in B2B: instead of tackling the problems, companies prefer to serve their A and B customers first, at the expense of the C ones. A, B and C customers refer to ABC portfolio analysis, a Pareto chart approach of customer base in which customers are sorted … Continue reading Poor problem management: disregarding C customers

If at least two tell the same

This post is a kind of extension to the previous “Solve problems with few, messy data” in which I exposed ways to overcome the lack of solid and sufficient data to start solving problems and improve. I faced such a case with few, messy and incomplete data where I managed to gather some bits out … Continue reading If at least two tell the same