When facing a choice, get clarity with the change matrix

The change matrix is primarily a tool to explain why people seem to resist change, but it can be used to make a decision when the appeal of the proposed change is facing some doubts about losing more than gaining. Doing the exercise of filling the matrix should help getting clarity about the plusses and … Continue reading When facing a choice, get clarity with the change matrix

The man-machine system performance

When looking for performance improvement of a man-machine system, too often management puts emphasis onto machine or technology at large, ignoring the fact that humans associated with equipment, machines or technology form an interrelated system and consequently humans are the discriminating factor. The fallacy of trusting the latest technology There is a strong belief, backed … Continue reading The man-machine system performance

What you may have missed this summer

If the summer holidays did not allow you to check my posts, you may have a look on the July 2016 list of 8 posts and the August list which made it only up to 6. You may wonder Why No One Talks About TPM Anymore? Discover that Value Stream Mapping applies to Product Development as well, … Continue reading What you may have missed this summer

Give me the fish, don’t teach me fishing!

In our fast moving, fast changing world, ancient wisdom may no longer apply. And chances are it is true. There is this proverb with unclear origins yet sounding ancient and wise: “give a man a fish and you feed him for a day; teach a man to fish and you feed him for a lifetime” … Continue reading Give me the fish, don’t teach me fishing!

Respect for people starts with saying hello

Lean respect for people principle is somewhat difficult to grasp in first place. While some gurus say it is not (only) about saying hello, I do think respect for people definitely starts with the basics of politeness, especially saying hello. Respect or signs of reverence have long been unidirectional, from the lower ranking to the … Continue reading Respect for people starts with saying hello

Why secret weapons can’t remain secret 

A secret weapon, in its metaphorical or literal meaning, is a means that trumps the actual known ones. It brings a decisive advantage to its user/owner, is more effective and... unknown. A secret weapon will create a surprise and grant its user a favorable opportunity to exploit,  and if exploited properly can lead to victory. … Continue reading Why secret weapons can’t remain secret 

Learning Faster

In this video, Clarke Ching explains Philip Marris how to speed up learning by speeding up the audio book playback. While Philip has reservations about this technique, I do use it with several medias: Podcast playback on iPhone x1.5 (x2 is usually too fast for me) Youtube conferences clips, Youtube allows x1.25; x1.5 or x2 … Continue reading Learning Faster

Going the extra mile

Going the extra mile is an idiomatic metaphor for describing an extra effort to please a customer. It may sound like a management legend until experiencing it. My little story could have been a scenario base for a Hollywood Christmas movie, but it was only my experience as a stranded Frenchman in Great Britain. With … Continue reading Going the extra mile

5 ways Lean guys trigger rejection on shopfloor

Lean guys are not always aware they triggered rejection of their ideas or suggestions themselves, only because of their behavior or their disregarding of some elementary rules. Here is a short list of 5 ways to trigger rejection on shopfloor. 1. Play the sensei A sensei, in lean lingo, is a recognized expert, which in … Continue reading 5 ways Lean guys trigger rejection on shopfloor

You consultants – 3 reasons why you should better not blame them

It's an often heard criticism in our trade: "You consultants just say what we long know". The last time I heard it, it was in a friendly tone from a nice chap I worked with, in a moment of exasperation about the situation I described and his scorched  pride. I agree with that, what I … Continue reading You consultants – 3 reasons why you should better not blame them