It is one of the frustrations for Theory of Constraints (TOC) enthusiasts: why is their beloved business philosophy so barely known?
No other, neither Lean nor Six Sigma had such a visible high-flying banner like “The Goal”, the (probably) first business novel*, sold over 6 million copies so far. If readers have been so many and as it is reported so thrilled by the content, how come only very few people know anything about TOC?
*The Goal is a business novel written by Eliyahu Goldratt and Jeff Cox. https://en.wikipedia.org/wiki/The_Goal_(novel)
In this video interview, Nicolas Hennion shares his views, answering Philip Marris’ questions.
The first question about the name “Theory of Constraints” was also discussed with Bill Dettmer, another TOC expert with a pragmatic point of view.
I totally share Nicolas’ frustration about TOC Body of Knowledge being overprotected and monetized.
In my case, I stopped my learning journey in the mid-1990 when Internet was still young and not that populated with available free material as nowadays, Amazon did not exist and buying books from foreign countries (remember I am a Frenchman) was expensive and complicated. I resumed studying TOC and the Thinking Processes developed in between in around 2010, buying carefully chosen second-hand books, still shockingly expensive.
I estimate I’ve lost 10 years in my TOC learning journey, being disappointed about the difficulties and costs to get to the educational material. I turned to Lean instead, and did well.
When the TOC old guard wonders why TOC is still confidential, they should rewind Nicolas’ interview and try to understand the way the younger generations operate; networking, sharing, hacking open source style.
Food for thoughts…